IN
Itumeleng N

1 reviews | Active since Aug 2021

22 Feb 2024, 05:29

Credit card limit decrease

One thing about Capitec they never take their clients serious. Logged a complaint and I got a call on Friday saying they will try to resolve it but till today I haven’t heard from them. Don’t even respond and say I’ll get a call because at this point I have to escalate further.

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Feb 2024, 07:31
Official
Good day Itumeleng  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,