Credit Card *****

I am very upset with Capitec bank. My credit card was cloned or hacked and payments were deducted from my card 9 times yesterday. I phoned the ***** department immediately the morning when I saw the deductions. The lady assisting me said that for the bank to look into the transactions I would have to pay a fee of R80.00 per transaction. How ridiculous is that!! The amounts deducted was R95.99 which totalled to R863, which means I lost all that money. How can they charge that much for each transaction, this is very bad service to me. Even if they did look into the transactions, I would still lose a lot of money. Capitec really disappointed me today.