RA
Raquel A

1 reviews | Active since Feb 2017

15 Aug 2022, 09:44

Credit card *****

I have had two separate cases of ***** on my credit card within two weeks. Not once has anyone contacted me with an update. I've had to do constant updates and have no reference number. Three purchases of Microsoft products have gone off my old and now new credit card account. Where are they getting my details because i have not even saved my details on my phone or computer?

0
Replies (2)
Capitec Bank
Capitec Bank's reply15 Aug 2022, 09:47
Official
Good day Raquel 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Capitec Bank
Capitec Bank's reply15 Aug 2022, 09:56
Official
Good day Raquel 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank