BM
Bongiwe M
1 reviews | Active since Sept 2018
10 Mar 2021, 17:40
Credit card
In September 2020 I settled and closed the credit card card I had with capitec in Secunda . Then I received an sms in February that I am owing when I went to consult the Volskrust branch the consultant couldn't even explain what happened instead he said I need to pay the outstanding balance then he gave me the complaints department contact details I told him that I also have a letter that I received showing that the account was closed he did not even want to hear me.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
11 Mar 2021, 13:20Good day Bongiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Mar 2021, 13:20
Official
Good day Bongiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank