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Annemarie A

1 reviews | Active since May 2021

15 May 2021, 13:46

Credit card

I have been a customer of capitec bank for a few years now. I have paid up ALL of my debt (i was retrenched in 2017 so i made alternative arrangements with all my creditors). I app**** for a credit card for R3000 only (for incase of emergency and to improve my credit record) but they keep declining me and offer me a R10 000 access facility instead. So how is giving me at least 300% more money better and more logical than a R3000 limit credit card?? I am seriously considering to move banks. I have no debt and I definitely can afford it! Capitec - can you assist in this matter?

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Replies (2)
Capitec Bank
Capitec Bank's reply16 May 2021, 08:02
Official
Good day Annemarie 

Thank you for letting us know of your concern, and for your patience while we explore this matter.  We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
AA
Annemarie A's update22 May 2021, 12:40
Reviewer Update
Thanks you Capitec. Issue has been sorted out