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popcornable P

1 reviews | Active since Sept 2016

07 Dec 2020, 11:38

Credit Card Closure pending for 60 Days...Pathetic!

It is rather sad when one attempts to give you new business in terms applying for a new credit card and finds out that an old credit card is still reflecting to be pending for closure; whereby blocking my new application...

I wanted to lend this money for my bond transfer & registration costs on my SA Home Loans bond approval...remain as pathetic as your are...I'll chose another bank that will assist...forfeit my home loan and credit card business!!

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Dec 2020, 11:49
Official
I acknowledge your review and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank