KS
Khomotso S

1 reviews | Active since Apr 2014

30 Dec 2025, 00:13

Credit card closure

Capitec swiftly responded to my credit card closure query within a week. I received regular update from capitec consultants and my issue was resolved within a week. Thank you for closing my credit card account.

0
Replies (3)
Capitec Bank
Capitec Bank's reply30 Dec 2025, 06:03
Official
Good day, you're chatting with Tracey 😊. Thank you for contacting Capitec bank. I hope you are well. How may I assist you today?
Capitec Bank
Capitec Bank's reply30 Dec 2025, 06:13
Official
It seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank
Capitec Bank's reply30 Dec 2025, 06:20
Official
Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.