Credit card

Good morning.

This morning I accidentally transferred R2260 into my credit card account, instead of R260. I have been handed over by Capitec due to not paying my debt at Capitec ,therefore I wanted to start contributing R260 towards my credit card from this month ,but as mentioned above ,I made an mistake by paying in R2260. I went into the branch at Bougainville for assistance, the consultant was very friendly that assisted me and phoned the CCS department on my behalf for a refund ,but I was told that I need to send an email to CCS and wait 5 business days for feedback. I urgently need that refund as that was my rent money. I can not wait 5 business days ,it was an accident. I am human. It happens. Why can they not just reverse the payment? Take R260 ,and refund me with the R2000?Please assist. I need a refund urgently.

Kind Regards Ivanca