Credit Card Blocked even though in positive balance

Item: Capitec Bank
Rating: 2
Author: Leon S

I need to find out my credit card has been blocked. It has never been in arrears and paid on monthly basis

I have a positive balance but card gets declined and I cannot even transact online.

Helpful (0)

Replies (1)

Capitec Bank's replyOfficial

24 Aug 2020, 12:35

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply24 Aug 2020, 12:35

Official

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank