Credit card application incorrectly declined.
I was online on Capitec's website wanting to apply for a credit card. I had looked at my credit profile before and everything was clear.
For some reason I am being declined and I don't know why, I just wanted to apply for a card with R30,000 as a limit.
How do I get someone senior to look into this because there should be no reason for it to be declined.
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Replies (2)
Capitec Bank's replyOfficial
11 May 2020, 16:39I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply11 May 2020, 16:39
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
13 May 2020, 16:24Good day
as per our telephonic conversation , I trust that the matter was resolved
kind regards
Capitec bank
as per our telephonic conversation , I trust that the matter was resolved
kind regards
Capitec bank
Capitec Bank's reply13 May 2020, 16:24
Official
Good day
as per our telephonic conversation , I trust that the matter was resolved
kind regards
Capitec bank
as per our telephonic conversation , I trust that the matter was resolved
kind regards
Capitec bank