DK
Dewald K
1 reviews | Active since May 2012
07 Dec 2021, 11:47
Credit card application declined every time
Capitec Bank is like any other bank,useless and they just don't care..It seems like if you are self employed they turn their back on you.I've been a client since January 2016 at Capitec Bank and they can't help me..
I've been trying to get a credit card for over 6 months allready but the system according to the consultants is declining me..Again because i am self employed - this is a punishment for our people that is self employed..
We work hard for our money and trust Capitec with our hard earn money.When we need our Bank they just turn their back on you and cant or won't help you..Why must i being punished by my bank..
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Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
07 Dec 2021, 12:07 Good day Dewald
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply07 Dec 2021, 12:07
Official
Good day Dewald
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
DK
Dewald K's updateReviewer Update
09 Dec 2021, 06:05It is day 2 since i wrote about Capitec Bank,in the reply above they will come back to me..We are in the second day and no word from Capitec bank about my credit card application.Again is that how you treat your customer or am i just a ordinary customer who they just don't care about.
DK
Dewald K's update09 Dec 2021, 06:05
Reviewer Update
It is day 2 since i wrote about Capitec Bank,in the reply above they will come back to me..We are in the second day and no word from Capitec bank about my credit card application.Again is that how you treat your customer or am i just a ordinary customer who they just don't care about.
DK
Dewald K's updateReviewer Update
09 Dec 2021, 06:05It is day 2 since i wrote about Capitec Bank,in the reply above they will come back to me..We are in the second day and no word from Capitec bank about my credit card application.Again is that how you treat your customer or am i just a ordinary customer who they just don't care about.
Write
Write
DK
Dewald K's update09 Dec 2021, 06:05
Reviewer Update
It is day 2 since i wrote about Capitec Bank,in the reply above they will come back to me..We are in the second day and no word from Capitec bank about my credit card application.Again is that how you treat your customer or am i just a ordinary customer who they just don't care about.
Write
Write
Capitec Bank's replyOfficial
18 Feb 2022, 21:29Hi Dewald
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 21:29
Official
Hi Dewald
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank