1 reviews | Active since Feb 2020
Credit Card Application Declined by Capitec bank, possibly as I am a pensioner?
I decided to Apply for a Capitec Credit card with a very low limit as I have recently retired. Firstly, on the online application, the charges differ by more than 50% compared to their advertised rates. The advertised rates advise R100 initiation fee and R45 monthly fee. On my application form it stated R173 initiation fee and R69 monthly fee. I then called to query the difference, and was told that I do not meet their criteria for a credit card. The fact that my score on my latest Experian credit report ( printed 28-10-2022) indicates my score is very good - but was advised that is not all they consider, and then was advised that I do not meet the BANKS criteria. When asked what is the banks criteria, I was told she could not say??? I have a few theories about why my application was declined, but will not state them here on a public platform. The fact that I was a pensioner was mentioned to me, so I assume that is another factor – which also raises eyebrows !!!!! My Debit card was approved, but guess what - Going to close that as soon as I receive it, and tell everyone I know about my experience with Capitec.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
