lJ
loyiso J
1 reviews | Active since Dec 2014
03 Jul 2025, 11:15
Credit card account settlement
Be careful of this bank's credit products! ****mers of note and they will always find a reason why they need to suck you dry! I settled a credit card and got a settlement letter, only to receive a message of another outstanding balance which seemingly emanated from me just visiting the app and checking whether there's no other amounts cropping up. I now have to pay a service fee...again and an amount to close the credit card account...again. If you can help it, DO NOT go here PLEASE!!!
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Replies (2)
Capitec Bank's replyOfficial
03 Jul 2025, 12:35Good day loyiso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Jul 2025, 12:35
Official
Good day loyiso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
lJ
loyiso J's updateReviewer Update
04 Jul 2025, 12:49A gentleman by the name of Mbuyiselo, shout out to you Sir! kept to your word and got things sorted and refunded me. Everyone gets ****ed at bad service, but where props are due, they must be given without hesitation, and that's for you Mbuyiselo! Thanks again for your prompt assistance
lJ
loyiso J's update04 Jul 2025, 12:49
Reviewer Update
A gentleman by the name of Mbuyiselo, shout out to you Sir! kept to your word and got things sorted and refunded me. Everyone gets ****ed at bad service, but where props are due, they must be given without hesitation, and that's for you Mbuyiselo! Thanks again for your prompt assistance