LH
Lebogang H

1 reviews | Active since Dec 2012

01 Jun 2017, 15:41

Credit card

<p>I have arrange with capitec that they debit me on the 23rd of every month for my credit card that i have with them. today a friend transfered me R300 as money for transport to get to work instead of going into my savings account it went into my credit card account, i now only have R24.50 to transfer back to my savings account. i called the call centre more than 5 times using my airtime but nobody wants to assist me as they are taking me pillar to post. the last person i spoke was a team leader who promised to call me till now i havent received a call. my contact details are ********** 340.</p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply02 Jun 2017, 08:50
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank