SS
Suzan S

1 reviews | Active since Jul 2018

29 Jun 2019, 15:13

Credit Card

I had a Credit Card and closed the account approximately 9/10 months ago.The consultant informed me that the account will be closed after 45 Days.It came to my surprise when I requested a Credit Report,the account still reflects even though it is "Inactive".Poor Service

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Jul 2019, 12:08
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention. 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply15 Jul 2019, 07:34
Official
Good day Suzan S

We have attempted contacting you with regards to your matter, without success.
Please call us on ***.

Kind regards
Complaint Management
Capitec Bank