XM
Xolisani M

1 reviews | Active since Dec 2018

12 Dec 2018, 14:20

Credit card

Hi I’m Mr Makasi I’m disappointed by Capitec for just increasing my credit limit without consulting me and refuse to correct it over the phone now I’m the one that was supposed to go to the bank to sort out something which I did not ask for in the first place

0
Replies (2)
Capitec Bank
Capitec Bank's reply12 Dec 2018, 15:47
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply19 Dec 2018, 10:07
Official
Good day

I confirm the matter has been dealt with and resolved.

Kind regards
Complaint Management
Capitec Bank