TM
Tarnelle M

1 reviews | Active since Jan 2021

12 Apr 2022, 20:22

Credit Bureau Update

I've recently requested a manual credit bureau update from Capitec and have not received any feedback nor have my report been updated. I've sent an email to Justin Isaac's requesting help regarding this matter but have been flat out ignored. It's been an entire month no feedback and my credit report shows that I'm in arrears with Capitec when my loan is up to date.

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Apr 2022, 06:24
Official
 Good day Tarnelle

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank