Credit application process made by satan

I've had it with the terrible processes and inefficiency of this place, trying to apply for a credit card is hell.

I reply to emails send information then you ask me for information I already sent or you already have. You call me while I'm in meetings all day, then the next day not a single call and I reply to emails and suddenly my application expires after 2 or 3 days, what a **** process. I have to speak to multiple people and its like no one knows what's going on. One agent says they have to change my application and I will get a new reference, 2mins later email comes guess what same reference have to call back ****ed to ask what the **** is going on.

This is the second chance I've given this bank, I got a credit card from discovery no issues smooth all the way never had to resend them documents they communicated via email and the app not just phone calls and in a few days I was up and running. Now looking into closing my capitec account and moving everything else to them because capitec fails everytime. Simpler banking my ass.