Credit

Capitec Bank does not have the best interest of the client at heart at all regarding credit & makingpayment arrangements, they are very quicktolist you as a 'bad payer' withouteven attempting to assist the client. In my efforts to avoid getting into arrears, A consultant told me that my loan needed to be in arrears for Capitec to decrease my installment, qhen I could not pay the full installment for 3 months they called me to make arrangements; however, despite having made arrangements and agreeing on a specific amount each month, the next thing I receive calls from a third pary company telling me that my loan has been handed over. What was the point of making the payment arrangement and Capitec agreeing that I cou3pay a certain amount if I was still going to be handed over? And I was told that my loan HAD to be in arreara for them to decrease the installment now that it's in arrears, they hand it over to a third party company?