JD
Jody D
1 reviews | Active since Dec 2018
07 Dec 2018, 10:12
****y service
I needed to query something and Googled zevenwacht capitecs number and I called them 6 times, no answer! So I want to know how many times must I call before my call gets answered? Why advertise your number if nobody is going to answer the phone? Bad service!
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Replies (2)
Capitec Bank's replyOfficial
07 Dec 2018, 11:17Please accept my sincere apology for the frustration you experienced as result of this incident.
Pheliwe Baartman will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Pheliwe Baartman will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply07 Dec 2018, 11:17
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Pheliwe Baartman will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Pheliwe Baartman will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
07 Dec 2018, 12:11Good dayAs discussed telephonically, I trust that your issue is now resolved.Pheliwe BaartmanComplaint ManagementCapitec Bank
Capitec Bank's reply07 Dec 2018, 12:11
Official
Good dayAs discussed telephonically, I trust that your issue is now resolved.Pheliwe BaartmanComplaint ManagementCapitec Bank