**** service

M very dissapointent with capitec. in 2013 i tried to withdraw money from my account. to my supprise tge money dis not come out bt i got a withdrawal sms. capitec was of no help at all. this money i made a transfer og money to a wrong number. i immediately called them nd i was told they need consent feom the other party to reverse my mistake. im told that if that prsn says no ill have to take it up with the police. back in the years while still with Fnb a similar mistaje occurred i emmidiately called in. the money was reversed within a few working days. so disappointed in the so called no.1 bank of SA.