1 reviews | Active since Jul 2016

15 Jul 2020, 12:43

Covid benefited

They are taking advantage of the Covid situation. By taking a 3 months no payment, they then ad 12 months on your loan term. Claiming that they helped you. It is either that or they ad 35% to your installment to keep your current remaining term. A bunch of ****** and not at all what they trying to portray in the Media.

0
Replies (2)
Capitec Bank
Capitec Bank's reply15 Jul 2020, 14:21
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
's update22 Jul 2020, 16:34
Reviewer Update
Sorted.