Covid-19 Claim Nightmare!!!!

Absolutely useless they don't care about their clients but are the first ones to deduct at the end of the month. will never forget how i sat in tears inside the branch for the second day after they told me they couldn't help me with a payment holiday or to claim from my credit life insurance of which i pay every month, basically told me there is nothing they could do for me after being a loyal client and paying my account diligently for years. have sent emails upon emails, branch visits and telephone calls since early April and to this day NO RESPONSE FROM CAPITEC BANK. Shockingly disgusting service and will never recommend them to anyone or ever use them again cant wait to finish with them!!!!!!