mS
mxolisi S

1 reviews | Active since May 2017

15 May 2017, 13:16

could this be an inferior case?

<p>for the 4th time i complained to capitec branch about my account having frozen, capitec does transactions on my account while im being denied access. complaint was laid on the 8th of March to the following people at Butterworth branch, Thando, who is the branch manager, All the necessary documents requested given to Akhona & Mamela to be faxed, spoke to Nozibele & Neliswa who are also branch managers, and made expensive countless calls to capitec head office and capitec forensic department, im sinking into debt today because of their attitude to their rating us as lower class citizen. most of my money is with capitec bank, my little business is not operational while their is sucking me out, what do ido Peter, is this way above you, should i look for a lawyer, there has to be a proper reason for this messing up of me, it can't be sorry, it's business as usual</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply15 May 2017, 15:37
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank