YM
Yolanda M

1 reviews | Active since Jan 2021

11 Jan 2022, 20:50

Correct account number but wrong bank name

What happens if you put the correct account/credit card number but typed a wrong bank. For instance putting FNB instead of capitec.

I am asking this because I am stressed. I made a payment on the 18th of Decber I put a correct card number but I put fnb instead of standard bank.

0
Replies (6)
Capitec Bank
Capitec Bank's reply11 Jan 2022, 20:55
Official
Good day Yolanda 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
YM
Yolanda M's update12 Jan 2022, 09:10
Reviewer Update
I don't know if capitec understands that my life is at risk right now.

I made a payment to a wrong bank. The account number was correct but incorrect bank name. Please sort this out my life is at risk now. You can even check my calls I called 3 times on the 6th there are guys harassing me
YM
Yolanda M's update12 Jan 2022, 09:20
Reviewer Update
Please do something about this. I am going to die
YM
Yolanda M's update12 Jan 2022, 13:06
Reviewer Update
Still I haven't received a call from capitec
YM
Yolanda M's update12 Jan 2022, 14:38
Reviewer Update
You took R160 recall when you haven't even resolved the issue? What am I paying for?
YM
Yolanda M's update12 Jan 2022, 14:38
Reviewer Update
You took R160 recall fee when you haven't even resolved the issue? What am I paying for?