GB
Graeme B
1 reviews | Active since Apr 2013
22 Oct 2015, 14:27
Convenience - cash deposit
GOOD DAY<br> <br> I WAS JUST AT A BRANCH TO MAKE A CASH DEPOSIT, ONLY TO BE SHOWN AWAY BECAUSE THE BRANCH COULD \NOT TAKE DEPOSITS AT THIS TIME". THAT WAS FIRST FOR ME. HOW UTTERLY IRRITATING. I CANNOT REMEMBER READING SOMEWHERE IN THE T'S &"
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Capitec Bank's replyOfficial
22 Oct 2015, 15:42Hello GUNIT_B,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply22 Oct 2015, 15:42
Official
Hello GUNIT_B,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank