ZG
Zetu G

1 reviews | Active since Oct 2018

23 Jan 2024, 09:08

Continued pathetic service from Capitec.

The experience continues to be so appalling. A month later no access to funds. The bank itself cannot even give an explanation. Transactions that can be verified are blocked! I'm still waiting for a call a week later. You cannot be playing with peoples lives like this! Even your own staff that you employ have different things to say with every branch we have gone to!

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 Jan 2024, 09:20
Official
Good day Zetu

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank