Consultants have bad attitude towards clients

I went into the branch to get my phone to notify me when the is withdrawals/deposits done on my account.The consultant kept telling me his going on tea time and every thing was rushed.I left the branch only to realize that nothing was done on my account.In month or two I was again in the branch to make a deposit and I mentioned the incident to the consultant helping me at that time and hoped he would advise on what to do,Instead he gave me attitude and told me the was nothing he could do for me as it was not his problem.<br> I then requested to see the manager of the store and I was told stories and left without seeing the manager.This is by far the most annoying and frustrating service I have received in all the Capitec branches I have used>