LM
Lerato M

1 reviews | Active since Mar 2018

25 Oct 2022, 12:57

Consultant not Patient and edgy

I spoke to a Natasha today, on the phone, she was not patient and we actually ended the call without her assisting me. I am really not happy, as she made me feel like I am stupid. I trust this would be sorted, wouldnt want someone feeling this way.

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Oct 2022, 16:24
Official
Good day Lerato 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank