Constantly Chasing Capitec for Assistance

Hi there<br> <br> I don't know how many times I need to explain this for someone to assist me...<br> <br> I have a loan account with Capitec. I wish to pay it off as fast as possible ASIDE from my monthly debit. <br> I am currently working in Malaysia and thus banking via internet transfer. <br> I emailed the client care centre asking how to pay my loan off faster and got a response saying I can add the loan account as a beneficiary on my internet banking and use my I.D number as the reference for each payment. <br> However, when I do this I get a message saying \You can only make additional payments to a Capitec loan account by visiting a branch."THERE IS NO CAPITEC IN MALAYSIA!!!<br> <br> I responded asking for help on the 1st of June. To this day I still have no reply and it's becoming quite ridiculous to be honest. Constantly having to repeat your situation to 5 people because you're either being transferred or nobody is interested in helping you themselves.<br> <br> Beginning to wonder if Capitec is really worth it.<br> <br> """