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Sheldon E

1 reviews | Active since Sept 2015

17 Sept 2015, 09:29

Constant phone calls from Capitec

I am very angry with Capitec Bank as to all the phone calls I get a day and sometimes late at night. I have told numerous call centre staff that I am unemployed but they don't listen and never make notes on there system so they keep calling me. I find this very unprofessional and if I get another call regarding my account I WILL TAKE THIS FURTHER.<br> <br> Regards<br> Sheldon

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Sept 2015, 11:44
Official
Hello sheldonen,

I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank