EV
Eulalia V

1 reviews | Active since Mar 2015

18 Jan 2023, 14:53

Constant bad service

I have endless problems where my swipes are going off twice on my account....when I call them y they say I must wait 14 days to have it reversed.....this is such bad service. No one returns my calls when escalated to a manager. This now affects my business as I have to wait for them to reverse funds back into my account. Would not recommend this bank for Business to anyone

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 Jan 2023, 17:03
Official
Good day  Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
  Kind regards Capitec Business Banking