1 reviews | Active since Jan 2013
Consistent errors at play in app for loan
Allowing for over 8 months to go by to allow for what Capitec should have corrected against my own account, it appears as though my deposited salary into my Capitec account and my employer details (even though confirmed by the CEO himself as attached to my account) has rendered my application for a personal loan botched AGAIN! <br> <br> I've pulled all applicable credit bureaux herein and noted there have been NO inquiries app**** to my ID profile so either Capitec is lying or there has been a sincere messup at play here. <br> <br> As per the NCA No 34 (2005), after receiving a SMS'd rejection on 26 Feb 2016 at 11:17AM, I requested via email the WRITTEN legal reasons for the declination and the credit bureaus used in assessment of my credit worthiness. Set Incident ***4 has been recorded and the only excuse provided via telephone has been that I have no employer on the system. <br> <br> Failing a concrete response, I will be re-submitting this issue to the attention of the NCR as credit ************** is not legal! I would appreciate some sincere and accountable effort to put into resolving this complaint.
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
