MT
Mtakababa T
1 reviews | Active since Oct 2018
18 Dec 2021, 09:42
Confusion
Thank you Capitec Bank, went to your branch in Katlehong, Hlahatsi was turned away. Went there to open an account for my two daughters who previously used the Ndlovu surname, currently they are using the Motloung. I was asked to produce an Ammendment letter, its confusing because my daughters never owned Capitec accounts. I would understand if they were required so the document so they would update their details. I was very happy that after my daughter's did well at school I would present them with Capitec Bank accounts, you just spoiled my day. Thank you thank you for spoiling my plans. I still don't understand why you need an Amendment letter from my daughters.
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Replies (2)0
Replies (2)Capitec Bank's replyOfficial
18 Dec 2021, 10:46Good day Mtakababa
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Dec 2021, 10:46
Official
Good day Mtakababa
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
21 Feb 2022, 12:18Hi Mtakababa
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply21 Feb 2022, 12:18
Official
Hi Mtakababa
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
