CONFUSED ...ANGRY

<p>I HAVE BEEN A CAPITEC CLIENT FOR YEARS NOW BUT WHEN EVER I NEED ASSISTANCE THEY CANT HELP ME LAST MONTH MAY THE WAS A DEBIT OF 400 RAND I WENT AND REVERSED IT I ASKED THEM IF THEY CAN STOP SUCH THINGS BUT THE GUY WHO WAS ASSISTING ME TOLD THEY CANT AS THEY CHANGE REFERENCES. THIS MONTH AGAIN I GET A DEBIT FOR 199 AND 99RAND I WENT BACK TO CAPITEC I ASKED THE LADY WHO WAS ASSISTING ME IF THE IS NO OTHER WAY THIS CAN BE SOLVED AS A CLIENT I WANT A SOLID SOLUTION SHE TOLD ME NO I NEED TO BLOCK MY CARD AND OPEN A NEW ONE..IF I DO OPEN A NEW ONE HOW SURE AM I SUCH THING WONT HAPPEN AGAIN ...I MIGHT AS WELL MOVE TO OTHER BANK AS THIS MORNING I GOT OTHER DEBIT ORDER WHICH NOW I MUST GO TO THE BANK AGAIN SO MUCH TIME.</p>