ZM
Zandile M

1 reviews | Active since Jun 2019

23 Jun 2019, 08:44

Confused and concerned

Does Capitec ever come back with solutions? I only see within 5 days,but no other response

0
Replies (3)
Capitec Bank
Capitec Bank's reply24 Jun 2019, 11:16
Official
Good day

As per our telephonic discussion, kindly be advised that the matter is currently being dealt with. Ref:  ***9
ZM
Zandile M's update24 Jun 2019, 17:10
Reviewer Update
Capitec gave feedback
They are hiding behind a minimum balance on a card of R25
This is further from the truth and my whole complaint

Capitec failed for 7 months to tell me why Hollard did not find money set aside for the debit order

I went to 4 different Branches in different cities,and all I was told was that Hollard did no come near my account

My policy with Hollard therefore lapsed

Becareful of Capitec check your bank statement that reflects different amounts than those reflecting at Capitecs systems
ZM
Zandile M's update24 Jun 2019, 21:10
Reviewer Update
Capitec has no respect for its clients.they only interested in numbers and the glory that come with being the biggest bank

They end up neglecting clients and disregard their feelings.