MB
Mpho B
1 reviews | Active since Aug 2015
10 Apr 2019, 12:44
confused
so i tried to buy airtime on my capitec account using the *130*3279# i got a message that my account has been suspended they detected a sim swap i called to ask i didn't get any assistance and i never did any sim swap.
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Replies (2)
Capitec Bank's replyOfficial
10 Apr 2019, 16:13I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply10 Apr 2019, 16:13
Official
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
MB
Mpho B's updateReviewer Update
11 Apr 2019, 13:01thank you
MB
Mpho B's update11 Apr 2019, 13:01
Reviewer Update
thank you