FF
Florence F

1 reviews | Active since Jan 2024

12 Jan 2024, 07:46

Confirmation Message *Business Name:* Capitec Bank *Review:* I went to Capitec for assistance after I made a mistake sending money to the wrong person with the intention of getting help to reverse the amount, instead assisting me, they told me they can

Confirmation Message *Business Name:* Capitec Bank *Review:* I went to Capitec for assistance after I made a mistake sending money to the wrong person with the intention of getting help to reverse the amount, instead assisting me, they told me they can't, or if they were to call the person it will be on my own account to which I must pay them a sum of R100.00 I even wondered which customer care was it, after the consultant was refusing to assist me, but o clearly shows they support perpetrators

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Jan 2024, 08:46
Official
Good day Florence 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank