EE
Eugene E

1 reviews | Active since Mar 2009

10 Dec 2023, 16:37

Confidential and Personal Information Given to Stranger

My mother's cell number has been shared by Capitec with a complete stranger. That person phoned my mother today to say she had accidentally paid money into my mother's account. If that is the case, Capitec needs to sort it out and not give my mother's personal information to complete strangers.

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Dec 2023, 08:35
Official
  Good day  Eugene,

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank