1 reviews | Active since Jun 2016

21 Jun 2016, 08:30

Compliment for Mandi

<p>A very good morning to you </p> <p>I would like to take this opportunity to acknowledge and appreciate the service that she gave me. It is important to state that she has client centricity in herself, Mandi, Braamfontein Branch. Your character and personality drove me to have more interest in the bank services and tell people around me about it. </p> <p>The working relationship between yourself and your manager showed professionalism that you have in your company. The steps and time taken for opening an account, is highly appreciated. .</p> <p>Your service was full of smiles that made me feel welcomed. The quality service that i received was more than anything that the customer is looking for.</p> <p>Keep up the good work and your team work in your bank.</p> <p>Thanks </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Jun 2016, 06:45
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Mandi, we trust that your future association with Capitec Bank will continue to live up to your expectations.

Bianca Pieterse
Complaints Management: Capitec Bank