DK
Daniel K

1 reviews | Active since Jul 2016

23 Feb 2024, 10:27

*********** COMPLAINTS OFFICERS

Hi Thobeka,

I am disappointed in you and your service. I spoke to you on the phone on 15 February, last week Thursday, more than a week. I asked you to ask Given to call to give me feedback. This has not happened.

Clearly all complaint officers at Capitec are ***********.

May I please have my two recordings, my one between Phiwekuhle and the other between myself and given. ADVICE WHEN I CAN RECEIVE IT

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Feb 2024, 11:10
Official
Good day Daniel 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank