TM
Tebogo M

1 reviews | Active since Jul 2018

03 Aug 2023, 11:00

Complaints

I'm actually giving capitec bank a 0 rating. Firstly they closed my account for God knows why. Secondly they are holding the funds I received for child maintenance and money from my cousin. I am taking this matter the ombudsman, capitec is really giving me a ****ty service. I have been in and out of the branch I have been calling with airtime and they take me from department to department. I'm tired of the bank customer service. I'm taking further steps now.

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Aug 2023, 12:14
Official
Good day Tebogo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank