Complaints

I called in on the 27th of may 2026 to settle my credit card and close it the lady I spoke to told me it was closed today I check there are some transactions on the the card and when I called in the person I spoke to by the name of Tebogo who refused to give a surname … told me that the account is not closed and didn’t want to assist in closing… my request is very simple I settled the credit card and I want it closed…. Please close the card immediately I don’t need it and I can’t afford it anymore