DB
Danielle B
1 reviews | Active since Jan 2019
01 Apr 2020, 15:25
Complaint sorted immediately like in yesterday
I am a Capitec client.I am a happy Capitec client.I just wanna thank Brendon for his fast response on my complaint.Money was deducted which I owe.Money was reserved to my account and an agreement was made to pay it over 6 months.But the response was quick.What Brendon told me it happened.During this times Covid19 I am proud to say Capitec was there for me and my family.We have food in the house.I went to shops smiling all because of Capitec .
Thank you to the consultant or complaints officer Brendon perfect,excellent the way you doubt with my complaint.
I am happy to be a Capitec customer
Thank you Capitec
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
01 Apr 2020, 15:53Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Brendon, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Brendon, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank's reply01 Apr 2020, 15:53
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Brendon, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Brendon, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank