Complaint Resolved

After numerous posts on the social media did Wendy call me from the Complaints Management Department. She was highly professional and listened to my complaint. She has stuck to her word to have the matter resolved in a 2 hour time frame. For that I must say she is really good- thank you for that! With regards to my other concerns I'm not sure it will be addressed. In general I'm happy that the matter was resolved but seriously disappointed in how this matter was handled overall by Capitec, The arrogant manner in how I was treated as a customer by Braxton Latchmiah and David at Capitec Cresta Centre branch! I can say this much that I will not easily refer other consumers to Capitec especially the arrogance of the bank and treating us consumers.