MM
MTHOKOZISI M
1 reviews | Active since Feb 2021
26 Feb 2025, 16:53
Complaint not resolved in 4 months
I lodge a complaint at Capitec last year November 24, they promised to resolve the query within 3 to 5 working days. If I contact they say they still investigating, it has been 4 months now.
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Capitec Bank's replyOfficial
26 Feb 2025, 18:36Good day MTHOKOZISI
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Feb 2025, 18:36
Official
Good day MTHOKOZISI
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank