COMPLAINT!! Money to be returned!

Good day,

I am herewith lodging a complaint to which I need proper, efficient and urgent attention please.

I disputed 3 payments that were debited from my account for for the amount of R 950,00 per month consecutively for 3 months which I have no knowledge of and therefore DID NOT give authorisation. The bank branch informed me that it would be investigated.

Last week the monies were credited to my account, only to be deducted again by the same company overseas, I'll have you know.

I now expect this matter to be treated with priority and urgency and the monies returned to me as soon as possible.