1 reviews | Active since Jan 2012
COMPLAINT HARD HOLD
<p>Branch advised that there is a hold on my account and I submitted POA and proof of payment since a lump sum if money came through , everytime I cal for feedback I'm advised that Forensics have not rep**** for feed back , This is more than a month now.I need to use my account I'm stuck . What was the point of submitting proof of income ? ????</p> <p>Someone call me urgently : ********** 253 .Im tired of this and being inconvenienced like this.I WANT TO USEMY MONEY ! !!!!</p>
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Your turnaround time is unacceptable and I have not received any feedback regarding this,I have already waited too long and your bank does not even care ,I am so disappointed that you don't care about your clients and their money,just want my money and move it to another bank ,!!!!!
Your turnaround time is unacceptable and I have not received any feedback regarding this,I have already waited too long and your bank does not even care ,I am so disappointed that you don't care about your clients and their money,just want my money and move it to another bank ,!!!!!
You know what if I don't get feedback soon I'm taking this to FAIS Ombudsmen to deal with you
You know what if I don't get feedback soon I'm taking this to FAIS Ombudsmen to deal with you
Hi Dumisane
I refer to our telephone discussion earlier on today.
Thank you for choosing Capitec Bank as your chosen bank, we appreciate your business and you being our client. Once again I do apologise for the inconvenience and frustration this matter might have caused you.
Adwena Williams
Complaint Officer
Capitec Bank
Hi Dumisane
I refer to our telephone discussion earlier on today.
Thank you for choosing Capitec Bank as your chosen bank, we appreciate your business and you being our client. Once again I do apologise for the inconvenience and frustration this matter might have caused you.
Adwena Williams
Complaint Officer
Capitec Bank
Hi Adwena
Thanks a lots for all your help.God bless
Hi Adwena
Thanks a lots for all your help.God bless