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nomakhaya G

1 reviews | Active since Mar 2021

08 Mar 2021, 15:49

COMPLAINT!!!!!!!!!!!!!!!!!

Capitec 's complaint handling is ****ty.

They have been dealing with a complaint for more than 7 days. I want my money from them , and they are not being helpful.

I emailed their "CEO' office and complaints line but i have not been helped. They keep telling me to waiting.

I feel like a not being treated fairly and i want nothing to do with the bank, i just need my MONEY.

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Mar 2021, 07:59
Official
Good day Nomakhaya

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank