LM
Loo M

1 reviews | Active since Apr 2024

03 Apr 2024, 21:23

Complaint

My money disappeared from my app I went to capitec after they put my account on old its been two weeks now no action, no branch phone call, when i text the capitec number to follow up it still says investigation and idk why they would put my acc on hold because ive done nothing.

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Apr 2024, 21:55
Official
Good day Loo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank